How you will contribute
- When you receive a request that is pertinent to your area of responsibility, you will review and co-ordinates activities to respond to that request, communicating progress to clients and scheduling meetings as appropriate, and ensuring service quality is delivered.
- Good technical writing skills are necessary in this role because you will write documentation and follow up on down-stream processes.
- In addition, you will manage the filing and storage of documentation, ensuring that Mondelēz International complies with the appropriate data privacy and legal requirements.
- You will also initiate and follow up on activities as required by third-party vendors, ensure the accuracy and timeliness of data and produce and analyze reports as required, and recommend and take action on opportunities for continuous improvement.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Your specific process area
- Working in a shared service organization
- Operational excellence and a customer service focus
- Data processing, computer applications or call center applications
- Communicating and interpersonal skills, taking initiative
- Analysis
- Accuracy and organizational skills
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