Sea Logistics Intern 455 views

JOB DESCRIPTION

  • To drive customer engagement, satisfaction, retention + reactivation in close cooperation with Field Sales and the Operational Care Center (OCC).
  • To establish + strengthen operational relation to customer contact(s) through daily interactions, regular care visits + pro-actively advising + consulting to ensure customer satisfaction.
  • To qualify customer inquiries + provide quotations within the given price band, in line with the guiding leeway in decision-making, then following up to ensure quotations are accepted + closed.
  • To support customer onboarding in line with working instructions, ensuring inclusion + transfer of customer requirements into the KN systems alongside the (initial) customer order.
  • To qualify + enter customer orders into the operational execution process.
  • To collaborate with Finance to adjust credit limits based on daily business development + coordinate measures in case of challenges.
  • To document, resolve, analyze all complaints + then identify, share + eliminate root causes.
  • To create, review + refine customer reports.
  • To ensure delivery against all financial targets + strategic objectives.

REQUIREMENTS

  • Last year student in International Business/ Supply Chain/ Logistics, who can take full time internship for 12 months.
  • Basic knowledge in International Freight Forwarding and import – export process.
  • Willing to learn, can-do-attitude, responsible, careful, customer-oriented.
  • Good at communication, problem solving, time and job management skills.
  • Good command of English.

BENEFITS

  • Opportunity to learn and work in a professional working environment.
  • Attractive allowance.
  • Other benefits will be shared in the interview.
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Company Information
  • Location Bắc Ninh, Biên Hòa, Hà Nội, Hải Phòng, Hồ Chí Minh
  • Full Address Le Thanh Ton street 72, Vincom Center 70100 Ho Chi Minh VIET NAM
  • Phone +84 (028) 3828 2200
  • Agenda

Job Portal, Internships, skills of International University – Vietnam Nation University Ho Chi Minh City.

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International University.
Quarter 6, Linh Trung Ward, Thu Duc District, Ho Chi Minh City
info@iujobhub.com
(+84) 28 3724 4270 – Ext: 3334, 3826