JOB DESCRIPTION
1/ Functional
- Perform KYB (Know-Your-Business) and KYC (Know-Your-Customer) audits according to established processes and guidelines.
- Fulfill expected targets while maintaining the quality of work.
- Support other members to achieve the team’s goal
- Other duties as assigned by Management or reporting Line Manager.
2/ Customer – Meet the customer metrics (CSAT) and NPS target for business
3/ Financial – Contribute towards cost-saving and financial optimization projects.
4/ People – Culture fit – aligned to our 4H principles.
REQUIREMENTS
- Welcome freshers
- English skill: be able to read and understand English documents, and SOP.
- Be detailed and quality oriented as well as have strong analytical and problem-solving skills.
- Be able to proficiently study work processes and requirements from English documents and resources
- Be able to learn from an error and develop prevention or improvement.
- Possibility to work on weekends or overtime if required. (flexible schedule)
- Work experience on KYB and KYC cases
- Be able to proficiently use all Microsoft Office/Google Workspace tools
- Experience in payment fraud/risk, especially for Fintech
BENEFITS
- Opportunity to work in a professional and responsible environment
- Other benefits of the Company such as training, working equipment
- To participate in Social insurance, Health insurance, and Unemployment insurance according to regulations
More Information
- Salary Offers 8,000,000 Gross Base/month
