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Main Accountabilities:

  • Develop and manage a comprehensive guest-welcome schedule, overseeing all aspects of the customer’s visit.
  • Take a hands-on approach to organizing agendas, including airport pick-up, hotel bookings, travel arrangements (local tours or trips within Vietnam), dining arrangements, parties, and other related activities
  • Prepare necessary documentation and mandatory paperwork to align with internal processes and compliance requirements
  • Assist with internal administrative tasks related to overseas branches, fostering effective communication and collaboration
  • Report customer feedback to managers, highlighting areas for improvement and potential opportunities to enhance the customer experience
  • Undertake ad-hoc tasks as assigned by the line manager


  • Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
  • Have knowledge in customer service, customer care, admin or a similar role is plus.
  • Excellent communication skill and problem-solving skills.
  • Fluency in English or Japanesư=e
  • Proficient in using MS Office.


  • Opportunities to work in a professional, modern and dynamic environment
  • Opportunities to obtain overseas and on-job training or external training for Professional Certificate
  • Opportunities for personal development and career advancement through courses and training workshops provided by FPT
  • Good corporate culture with in/out of office activities that help to develop the candidate’s ability and creativity
  • This job has expired!
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Company Information
  • Location Hà Nội
  • Full Address Tòa nhà FPT, số 10 phố Phạm Văn Bạch, phường Dịch Vọng, quận Cầu Giấy, Hà Nội, Việt Nam .
  • Phone +84 24 7300 7300

Job Portal, Internships, skills of International University – Vietnam Nation University Ho Chi Minh City.

Contact Us

International University.
Quarter 6, Linh Trung Ward, Thu Duc District, Ho Chi Minh City
(+84) 28 3724 4270 – Ext: 3334, 3826