Service Engineer Intern 198 views

JOB DESCRIPTION

• Undertake planning and delivery of field services and post-sales services at customer sites for attending breakdown and planned maintenance services across Northern part of Vietnam.
• To provide service, on site installation, troubleshooting, repair, preventive maintenance, and product consultations on our scope of supply (systems, spare parts, and robots) to customers.
• Constructs, configures, tests, and debugs robots and robotic systems.
• To follow up for any new investment that customer may undertake in service and engineering related to robots.
• Update recipient information in company systems.
• To escalate service problems and take ownership of problems until they are resolved.
• To manage customers’ expectations with quick, clear, and accurate delivery of pro-active service, information, and consultations.
• To ensure all services and projects meet the planned time, cost, and customer requirements.
• To prepare service/project report, filing and update service documents.
• To adhere to the company process flow and compliance.

REQUIREMENTS

• Entitled as full-time student during 6-month internship period
• No working experiences required, although students with dynamic experience in school/ social activities will have a big advantage
• Eloquent in English and Vietnamese
• Proficient in MS Office (PowerPoint, Excel), PLC programing, familiar with Node-Red software, SQL, MQTT, IoT experiences
• Systematic thinking, Personal skills, Time Management skills, Task Management skills
• Can-do attitude, urge in learning and development
• Eyes for details and good organization skills
• High sense of discipline and confidentiality
• Ability to work in multicultural teams
• Be able to work full time from Monday to Friday (9:00AM – 6:00PM)

BENEFITS

• Be entrusted with your own area of responsibility
• Receive competitive internship allowances
• Join department’s outing activities
• Having 01 paid leave per month
• Lunch allowance, parking allowance