JOB DESCRIPTION
- Perform daily audit on internal system;
- Provide analysis of errors and feedback to respective team;
- Work with training team to align policy understanding of QA and labelers;
- Provide support on Policy/Quality related questions on ad-hoc basis;
- Responsible in guiding new joiners in order to achieve ramp up target;
- Work closely with Safety Specialist in order to provide feedback on quality;
- Identify potential errors in policy and correct them in time;
- Conduct quality meeting with the team to analyze errors;
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
REQUIREMENTS
- Bachelor’s Degree or equivalent education/ experience, advanced degree is preferred;
- Minimum 1 year working experience as Quality Assurance Analyst;
- Possesses good interpersonal skills; Good English is a must;
- Strong attention to details and ability to work independently;
- Experience in Content Moderation/Content Quality/ Content Safety/Labeling will be an added advantage.
