JOB DESCRIPTION:
- Ensures all documents related to the section including Sales and Office Rental contracts, group orders and amendments are properly filed for reference.
- Maintains an up-to-date alphabetical “Open Accounts” for Accounts Receivable.
- Provides exceptional services to guests and internal customers in other department at all time to maintain positive interactions with good working relationships
- Thorough understanding of the SCALA system (Accounting) and working knowledge of Opera & Micros system.
- Provides a summary of the aging report required by the Accounting and Control division to prepare monthly reports.
- Provides Sales and Marketing associates and Heads of Department with information necessary for them to manage their customers.
- Processes all charges and credits to City Ledger, in a timely manner.
- Be fully conversant with the credit policy and procedures.
- Prepares and forwards to the Director of Finance for review and signature of all City Ledger adjustments that need to be made before either inputting them through the Sales Ledger, or before they are posted by the Front Office Clerk-Cashier.
- Ensures the accuracy of all charges and credits posted to the individual accounts.
- Processes invoices/folios promptly and to render interim and monthly statements and follow-up letters on a timely basis.
- Ensures that the posting of invoices and settlements is up-to-date and that payments are correctly aged.
- Reconciles accounts receivable trial balances and General Ledger control accounts each month and to insure accurate aging.
- Monitors and maintains support of all advances deposits and to balance them to the general ledger at month-end.
- Assists to answer clients’ queries relative to invoices promptly.
- Liaises with the Credit manager at all times regarding guest queries, credit card charge backs and open balances and general credit terms.
- Maintains one up-to-date alphabetical open accounts file for joint use by both Accounts Receivable and the Credit manager.
- Ensures that room rate charges to travel agents are in accordance with the contract and initiates payment of commissions on the basis of verified computer reports.
- Ensures that group billings are completed as per contract.
- Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
- Understands and strictly adheres to Rules and Regulations established in the Associate Handbook and the hotel’s policies concerning fire, hygiene, health and safety.
- Carries out any other reasonable duties and responsibilities as assigned.
REQUIREMENTS:
- Ideally with a relevant degree or diploma in Hospitality or Tourism management.
- Minimum 2 years work experience as a Accounting Officer preferably with experience in luxury international brands.
- Good problem solving, administrative and interpersonal skills
- Great English skills
