JOB DESCRIPTION
* Working Location:
Office 1: Quang Trung Software City, District 12, Ho Chi Minh city.
Office 2: Tower 1, One Hub Saigon, Lot C1-2, D1 Street, Saigon Hi-tech Park, Thu Duc City, Ho Chi Minh City, Viet Nam
* Working time: off 5 days/month, day/night shift
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Troubleshooting via inbound, outbound, email, chat, and messaging on various topics such as additional travel advice, modifications, cancellations, and complaints.
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Assisting Individuals with accurate, valid, and complete information by using the right tools, methods, and processes. Report immediately serious cases/ inconstant situations
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Ensuring a high level of customer service and a positive guest experience.
REQUIREMENTS
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Graduated from High School or Above.
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Fluent English is a must. (work 100% in English)
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Open for fresher, training before starting to work with international standard.
BENEFITS
As a Customer Excellence Executive, you will enjoy:
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Basic salary up to 8,5M/month.. Incentive up to 1,2M (depend on your performance KPIs)
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Voice allowance (1M if you handle inbound)
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Probation 2 months, full 100% salary Social Insurance, nightshift and OT allowance.
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Accident insurance 24/7. 14 days of leave/year. 13th Monthly Salary.
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Annual Health Checkup.
HOW TO APPLY
- Deadline: 23:59 1/2/2024
- Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
