Thực Tập Sinh Ecommerce 393 views

• Listing products on digital plaforms (e-commerce, delivery…) and preparing product descriptions on e-commerce platforms (including but not limited to product images, information, descriptions).
• Manage official store layout, inventory, customer enquiries of Starbucks’s products on e-commerce platforms.
• Implement promotional programs (setting discount, vouchers…) on e-commerce platforms.
• Coordinate with other functions internally to monitor, process, and verify orders for e-commerce business.
• Responding to customer inquiries regarding product information and pricing.
• Handling cases related to orders (returns, order cancellations, exchanges, delivery issues, etc.).
• Resolving issues related to orders (returns, order cancellations, exchanges, delivery, etc.).
• Translating and rewriting product descriptions.
• Uploading product images to the official store.
• Organizing products and prioritizing their placement, including Limited-Time Offer (LTO) items.
• Hiding products that are out of stock (OOS).
• Applying promotional pricing and vouchers according to the promotion program list.
• Stock Coordination:
• Collaborating with Supply Chain Operations (SCO) to facilitate the transfer of stock from the Kerry warehouse to the store, based on confirmed quantities.
• Working with the store to receive and inspect incoming stock.
• Conducting stock takes on a quarterly basis.

 REQUIREMENTS