REQUIREMENTS
- Excellent communicator – verbally and otherwise;
- Strong negotiation skills – positive, empathetic, and solutions focused;
- Highly resourceful – collaborative, responsive, and accountable;
- Process driven, yet flexible;
- Strong relationship management and conflict resolution skills;
- Great understanding of integrated, omnichannel campaign development processes – Think, Create, Realise & Optimise;
- Super organized and deadline-focused – meeting all internal and external project milestones;
- Creative scope management skills – monitor and manage internal approve loops to prevent creative scope creep;
- Financially aware and savvy – own and effectively manage budget allocations for creative and creative resources;
- Strong presentation skills for process training and induction presentations;
- Great understanding of Studio and Craft processes.
JOB DESCRIPTION
- Maintain an up-to-date view of creative capacity and allocation using 10,000 Feet as the SINGLE SOURCE OF TRUTH for the Integrated Creative department;
- Attend weekly WIP meetings with PMO to better grasp the weekly, monthly, and quarterly scope/volumes of work by the client;
- Daily and weekly assignment and management of Integrated Creative workload and resource allocation;
- Proactively work with the PMO to shift and reprioritize projects to allow for out-of-scope, unforeseen, and urgent/reactive projects to help minimize Creative freelance usages across client-paid projects as well;
- Review and validate Creative briefs for all necessary information to scope, plan, assign, and manage creative resources – project logistics: core required skills, key dates, budgets, etc.;
- Regularly (daily/weekly basis) update PMO and Client Services teams on changes to project status, including creative scope/deliverables, budgets/costs, deadlines & approvals;
- Take part in agency inductions and training of new staff;
- Champion the agency core process – Think, Create, Realise & Optimise;
- Contribute to the ongoing optimization of the agency’s processes to help the PMO build best practice guidelines and drive greater operational and Delivery efficiencies;
- Generate and distribute monthly creative utilization analysis, based on system-generated reports from 10,000 Feet and in collaboration with the Head of PMO;
- Assists the CCO in proactively managing the department’s over/underutilization of resources, as well as the departmental leave balance to minimize risk and help improve work/life balance for the team.
More Information
- Address Centec Tower, 72-74 Nguyen Thi Minh Khai Street, Vo Thi Sau Ward, District 3, HCMC.
- Experience Level Manager