Business Analyst 335 views

JOB DESCRIPTION

The Business Analyst (Sales Strategy) is responsible for monitoring and improving commercial performance.

RESPONSIBILITIES

1.Data Analysis:

Analyze merchant performance and report merchant performance metrics;
Maintain & update merchant dashboards.
Uncover actionable insights through data analysis and communicate the insights effectively to functional leaders;
Perform ad-hoc data tasks per request.

2.User & Traffic Data Management & Analysis

• Build and maintain reports, and dashboards for tracking user base performance and traffic impacted by merchant and campaign setup
• Work closely with the Marketing data team, Campaign Management team and Commercial product team to analyze user journey and user behavior with an aim to conduct merchant-user along with supply-demand matching in the market and recommend solutions for promotion, user drivers and new initiatives
• Collaborate with Data Science team to conduct new features in platform, applying data modelling and machine learning techniques for merchant and user recommendations
• Design and implement standard and customized reports on food solution service for F&B chain and potential
• SMEs seeking support for market entry, market expansion or user segment analysis

QUALIFICATIONS

• Bachelor’s Degree or equivalent experience 1-2 year experience in a similar position at food delivery/e-commerce companies
• MS Office, strong Excel skill, intermediate SQL skill
• Strong data handling skill: query, cleaning, collection
• Good commercial sense
• Knowledge in E-commerce, Ride-hailing, On-demand logistics, E-commerce logistics
• Communication skill (verbal and written)
• Problem Solving skill
• Open-minded, detailed-oriented, responsible, self-leading, energized