Head of eCommerce 117 views

Role & Responsibility:

1. Marketplace Management

• Ownership of the KPI’s (Net Sales, Volume, Share of Market, Gross to Net Sales) & Go-to-market

Model for Thailand’s marketplace SIS’s including Lazada/Shopee & all other marketplaces expands

to in the future.

• Stakeholder Management for all marketplace retailers and e-distributors including minimum

monthly business review meetings and all email/ phone collaboration.

• Responsible for developing and maintaining a 12-month rolling activation grid for Thailand SIS’s

including management of a Shopper & Gross to Net Sales Budget and maintaining forward

expectations related to anticipated A&P expenditure

• Maintenance of content (images/ descriptions/ banners/ SKU’s etc.) in all Thailand SIS’s.
• Ownership of supply chain and financial components including stock forecasting, order &

inventory maintenance, claims management and associated administration

• E-Joint Business Planning and Implementation with all Marketplace Retailer Partners
• Managing promotional grid for all Thailand SIS’s within the brand promotional & pricing

frameworks including planning, administration including promotional submissions and execution of

the aligned grid with each e-retailer

• Test & Learn Mentality followed up with analysis, ROI and recommendations for Thailand and the

broader SEA e-commerce division

• Participation in Monthly SEA division Lazada/Shopee conference calls

2. Brick & Mortar Support & Development

• Responsible for maintaining a content database (product images, descriptions, features &

benefits, rich content etc) and sharing with Sales team including a monthly update on changes that

require updates in brick & mortar retailers

• Ecommerce Training (minimum bi-annually) for Sales team on latest trends, best in class examples

and updated strategies.

• Attendance at quarterly e-business reviews with key brick & mortar customers (Lotus Online, Big

C Online, Watsons & Tops Online) as well as attendance and contribution to annual e-JBP process

with these customers.

• Bi-annually 5P monitoring across all brick & mortar customers to check performance vs. global

guidelines

3. Building & Influencing an e-commerce culture

• Be the central point of contact for eCommerce within the organization
• Attend GTM meetings and ensure Sales’s plans are ecommerce inclusive
• Work with Marketing team to build brand presence in the ecommerce space
• Work with Digital/eCommerce to drive shopper/ consumer traffic to SIS’s.
• Provide monthly updates to the broader commercial team on ecommerce performance metrics

and opportunities

• Inspire change through strong internal collaboration and influence
• Ensure Thailand is considered best in class for ecommerce engagement within the broader

division team and global team.

Qualification

• Understands both Customer management/engagement and digital marketing
• High leadership skills

o Growth Mindset

o Strategy/vision

o Ability to manage team

o Teamwork and Collaboration

o Analysis/Decision making

o Influence/Negotiation

• Good Command of English

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.