Field Services Graduate Programme – Sales

Job Expired

Job Description

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?

We are looking for Field Services Graduate Programme to make an impact!

At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.

As part of our Field Services Graduate Programme, you will be embarking on 3 rotations across our Field Services business unit. The role will be evolving around starting off and having a strong technical foundation as a Field Service Engineer, moving into a Tendering/Project function and final landing role of a Field Service Sales Engineer. You will be guaranteed into an exciting journey ahead!

Mission

To be able to contribute being part of our Field Services business. This would be to embark from a journey of learning the foundations from Operations to Sales function eventually.

What you will do:

1st rotation: Field Service Engineer

Building strong technical foundation and hands-on learning experience in learning our electrical offerings (E.g. Power Systems)
Provide customer service to our installed-based customers in maintenance and servicing
Travel to customer sites as service contract or as circumstances dictate
Diagnose and repair, to component level of products returned from the assigned region
Perform site evaluations, scheduled and unscheduled site visits
Support customers in installation, modification and repair of Schneider products
Solving of Power System (Low Voltage and Medium Voltage) issues at customers’ site
Interact with customers by phone/face to face depending on the level and type of support required
Oversee the installation of Schneider product, repair and analyze a failed product or provide customer-site maintenance (Servicing supervision, Trouble shooting of control circuit of Low Voltage and Medium Voltage)
Interact with end-users to explain the failure mode in detail
Draft engineering failure analysis reports for customers with guidance from Engineering
Ensure compliance with all safety policies, practices and procedures at all times

2nd rotation: Tendering/Project Engineer

Evaluate Tender Specification and develop customers’ requests into a Schneider Electric’s offer by proposing solutions that
comply with the customers’ requirements in the most cost-effective manner
Provide timely and accurate quotations as requested by Sales
Be a single point of contact and accountability throughout the quotation during the RFQ
Support Sales team by participating in clarification (if required
Liaise with Internal Product Manager and/ or External Suppliers’ for 3rd party products (if required).
Alternative role will be Project Engineer (Depending on business needs)

3rd rotation: Field Service Sales Engineer

Identify opportunities with existing and potential new customers and execute sales strategies to promote extended sales coverage including cross-selling.
Create, plan and implement Power System’s growth initiatives through existing installed-base customers and business development.
Provide detailed and accurate sales forecasting
Implement service strategy through installed-base coverage directly and through various channels
Manage key customer relationships and participate in closing strategic opportunities
Ability to initiate and close big deals negotiations of key contracts.
Coordinate the flow of information for sales activities and transactions, including leads, orders, contracts, etc. and evaluate data to ensure achievement of goals.
Work closely with the marketing function to establish successful support, channel and partner programs
Identify and manage potential risks relating to contract agreements across customers/channels.
Ensure quality screening of opportunities and provide regular update in sales opportunities backend system.