Food & Beverage Manager 165 views

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Job Description

At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:

Invest in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms.

Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures.

Act like owners – taking the charge, leading by example and an immense sense of pride in their work.

Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.

LOCATION

This position is located at our property Amanoi resort in Vietnam

POSITION OVERVIEW

THE POSITION

The F&B Manager is responsible for the overall operation of the F&B departement to ensure maintenance of quality standards, financial performance and profitability, staff performance and guests satisfaction.

RESPONSIBILITIES

  • Establish the Departmental Annual Operating Budget
  • Ensure that the Departmental Operations Budget is strictly adhered to and that all costs are strictly controlled
  • Attend meetings and briefings with other Department Heads
  • Ensure that all departmental reports and correspondence are completed punctually and accurately
  • Develop Food & Beverage policies as needed
  • Ensure all employees report for work punctually wearing the correct uniform at all times
  • Assist in the building of an efficient team of employees by taking an active interest in their welfare, safety, training and development
  • Ensure that all employees have a complete understanding of and adhere to the resort’s Employee Handbook
  • Interview and subsequent selection of potential employees in liaison with the Human Resources Departement
  • Conduct employee evaluations and review their general performance, discuss existing performance and areas of improvement
  • Conduct Departmental Orientation Programs for new employees to ensure they understand the policies and operations of the resort
  • Ensure that all staff provide a courteous and professional service at all times
  • Counsel staff members for any breaches of conduct and observe policies when issuing formal disciplinary notice
  • Constantly review and appraise the procedures with the department to ensure quality of service and product at all times
  • Monitor the staff skills within the department and plan training programs to rectify any service deficiencies
  • Conduct regular briefings with the department staff ensuring good communications at all times
  • Evaluate staffing levels in accordance with business demand, providing recommendations for adjustments whenever possible
  • Ensure monthly stock take is taken for all operating equipment in all stores and outlets
  • Maintain close liaison with restaurant reservations to ensure a good balance of in-house guests and outside guests
  • Liaise with Sales department in regard to any special requests for catering to private or group functions
  • Liaise with all departments to ensure all special events, groups, and other on and off-site banqueting requirements are met with high standards of organization and service
  • Review composition of Wine and Beverage list periodically and include new items accordingly
  • Maximize opportunities to increase revenue through up-selling by staff
  • Develop the F&B Service staff and ensure that the team is multi-skilled to support guests in all areas within the resort as required

QUALIFICATIONS

  • Proven working experience as Food and Beverage Manager, preferably in a luxury setting
  • Strong organizational and people management skills
  • Excellent communication skills
  • Proficiency in English, multilingualism will be considered an asset
  • Operational knowledge of Opera and Micros property management and point of sale systems
  • Ability to work flexible hours
  • Hotel Management degree

More Information

  • This job has expired!
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Company Information
  • Full Address Vinh Hy Village, Vinh Hai Commune, Ninh Thuan Province, Vietnam
  • Phone +84 259 377 0777

Job Portal, Internships, skills of International University – Vietnam Nation University Ho Chi Minh City.

Contact Us

International University.
Quarter 6, Linh Trung Ward, Thu Duc District, Ho Chi Minh City
[email protected]
(+84) 28 3724 4270 – Ext: 3334, 3826