Documents Support Specialist 343 views


1/ Prepare and issue required Documents and send to customers:

  • Confirmation of Original Country issued by SEVN or (COO)
  • Certificate of Quality (CQ)
  • Certificate of Warranty (CW)
  • Documents related to Import process such as Customs Declaration Form, packing list, bill of lading, etc. when received request and approval

2/ Prepare other documents and letters related to above Docs and PO as per request from SEVN and Customers

3/ Others:

  • Check and Follow up Certificate of origin (COO) from oversea
  • Record & filing overseas COO
  • Follow up completed POs and deadline for CO, CQ issuance,
  • Run and update data from SAP System
  • Record documents information


  • Bachelor Degree in Economics/ Foreign Trade or relevant major
  • At least 1 year experience in customer service and foreign trading
  • SAP knowledge is a plus
  • Strong organizational and interpersonal skills
  • Detail-oriented is a must
  • Ability to work both independently and as a team member under high pressure
  • Have strong communication skills (both in writing and speaking Vietnamese and English)
  • Enthusiasm, adaptability, team-spirit, customer-oriented are required
  • Excellent computer skills MS Office (Word, PowerPoint and especially Excel), etc


  • Global Family Leave
  • Comprehensive medical coverage for employee and dependents
  • Worldwide Employee Stock Ownership
  • Hybrid work arrangement (New Ways of Working)
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Company Information
  • Location Hồ Chí Minh
  • Phone +84352730640

Job Portal, Internships, skills of International University – Vietnam Nation University Ho Chi Minh City.

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International University.
Quarter 6, Linh Trung Ward, Thu Duc District, Ho Chi Minh City
(+84) 28 3724 4270 – Ext: 3334, 3826