- Chế độ bảo hiểm
- Phụ cấp
- Chăm sóc sức khỏe
- Đào tạo
- Công tác phí
- Nghỉ phép năm
MÔ TẢ CÔNG VIỆC
– To handle personal claims including WCI, PA, Travel or Healthcare claims and miscellaneous claims under the digital channel at HCM City Branch.
– To support handling and adminstrative work related to claims service;
– To comply with the Claims Manual, Authority Matrix and Guidelines.
– To set appropriate reserves within the authorized limit and report to the Managers as required;
– To follow up outstanding claims information and documents with claimants for settling claims;
– To keep a good communication with customers (internal and external) to achieve a greater customer satisfaction claims service;
– To observe accuracy, completeness and timeliness when carrying out daily responsibilities;
– To assist the Managers in preparing reports and statistics as required;
– Contribute to the sales function of the Company:
- Be alert to identify sales opportunities in the course of handling claims, and drawing these to the attention of appropriate staff without delay;
- Assist in handling claims in a way which will enhance the Company’s image and reputation for services of high speed and efficiency;
- Keep abreast of development in all classes of insurance in the market in order to identify trends and to formulate and propose plans to safeguard the Company’s competitive position;
- Ensure that cases beyond personal authority are preferred correctly with full supporting information and opinion and that the direction of higher authority is supported and implemented without delays.
– To execute other office tasks as required by the Company
YÊU CẦU CÔNG VIỆC
· University graduation;
· Good command of English;
· Effective inter-personal exchange skills is required to create and expand partnership with internal and external customers as well as to influence the way the business partners think, feel or behave.
· Analytical and synthetically ability.
· Good soft skills.
· Have good discipline and responsibility
· Have time management skills, deploy jobs as plan.
· Any expertise in 4.0 related technology is a preference.
· Fresh staff without experience but with high potentiality.
· Being Ethical and Compliant
· Collaborative Relationships
· Customer Focus
· Driving Results
· Problem Solving
THÔNG TIN KHÁC
- Bằng cấp: Đại học
- Giới tính: Nữ
- Độ tuổi: Không giới hạn tuổi
- Salary Offers Competitive
- Total Years Experience 0-5