TikTok Shop – E-commerce Operation Intern, FMCG

Job Description

Responsibilities

• Assisting the team in the process of acquisition and incubation of potential online merchants.
• Managing sellers accounts. Tasks include seller education, problem solving, campaign status update and other operation related tasks
• Communicating with sellers to ensure that all of their needs are understood and addressed.
• Assisting the sellers during the onboarding process, tasks included educating the sellers, problem troubleshooting, campaign status update.
• Other admin-related work and troubleshooting.

Qualifications

Minimum Qualifications

• Actively enrolled university student
• Fluent business in Chinese and Vietnamese speaking capability as this role will support the Chinese Brands team
• Highly motivated to learn about social commerce, enthusiastic and shows initiative
• Strong analytical skills with good knowledge of Microsoft Office & Google Workspace tools

Preferred Qualification

• Have e-commerce experience on brand side