Clear career path and diversity opportunity to grow within the organization.
Training and coaching are fully equipped for all employees.
Responsibility:
Learn insights of customer’s growth life-cycle to improve customers platform performance.
Offering data preparation for 1v1 consultation to figure out the pain points of customers and improve the total renew rate in Vietnam.
Support to organize the offline Bootcamp training and events to guarantee the first year customer training penetration rate.
Analysis the data to get insights from customers performance and industry opportunities in Vietnam.
Support Seller Ops Team’s Offline Activities to cultivate mindset – skills set – tools set for Vietnamese enterprises on developing their global business through Alibaba.com & equips them with cross-border exporting knowledge (especially Verified Suppliers).
Translate and consolidate learning/training materials. Present projects and skills needed for Vietnam market.
Qualification:
No experience needed
Interested in Ecommerce field
Hard working, quick learner, goal oriented, eager to take challenges
Data sensitive and Excel familiar
Fluent English, proficiency in Mandarin (HSK 4 and above)
Excellent written, oral communication and presentation skills – the ability to express thoughts logically and succinctly. Effective listening skills, highly consultative and solutions oriented.