Job Description
JOB DESCRIPTION
Social Media Management & Customer Care – 70%
- Respond warmly and professionally to all customer inquiries on KUBO’s social media platforms and hotline (Weekdays: 9 AM – 9 PM, Weekends: 9 AM – 10 PM).
- Provide advice and support for online bookings. Make confirmation calls for reservations/party bookings within 24 hours of the order.
- Manage, monitor, and resolve customer complaints on marketing-related channels.
- Propose content ideas, create briefs, and write content.
Paperwork – 20%
- Handle administrative tasks (contracts, payments, advances, reimbursements, etc.) for the KUBO Marketing team.
Other Tasks – 10%
- Support the marketing team in idea development, campaign planning, and implementing marketing activities.
- Conduct surveys and provide periodic reports on the national entertainment market.
- Perform other duties as assigned by management.
Apply directly or send your resume via email
REQUIREMENTS
- Education: University degree.
- Work Experience: 0–1 year.
- Languages: Basic/advanced English communication.
- Office Skills: Proficient in Microsoft Office (Word, PowerPoint, Excel).
- Attitude: Team-oriented (teamwork), punctual, supportive, attentive (listening), and disciplined.
BENEFITS
- Allowance each month + parking free
- Work in a professional environment
- Have the opportunity to become a full-time employee
