Operational Assistant [Ho Chi Minh – Full-time]

  • Location:
  • Salary:
  • Job type:
  • Posted:
    6 months ago
  • Category:
    Admin, Business Law, Human Resources
  • Deadline:
  • Job Level:
  • Languages:

Operational Assistant

[Ho Chi Minh – Full Time]

About ITC

ITC empowers the most ambitious brands on their digital transformation in China and across other Asian markets. With a team of 80 experts in three countries. ITC leverages Martech, e-commerce and omnichannel solutions to maximize the client’s  ROI.

What You Will Get Out of This Position

You will work side by side with some of the most influential minds in entrepreneurship.  You will get great mentoring and a chance to practice in order to enhance your skills with the latest and strongest administration approach :

  • You will have a direct impact on the growth of the company
  • You will ensure the stability of the company in terms of values by only bringing in people with perfect value alignment with the company   
  • Be part of the exceptional journey of the agency who will become the leader in APAC 
  • Interact directly with the different line managers and gain a strong confidence
  • Improve the way you can influence and recruit people
  • Get knowledge and technical skills about how to build digital experiences
  • Direct mentorship from HR/AD Director


  • Shadow and assist  HR/AD Director in daily global operation duties of back office, mainly in Vietnam and Singapore and coordinate with colleagues in Shanghai case by case based on the work assignment.
  • Administration:
    • Office administration: phone operator, mail post service and visitor management, parking registration, electric fee, office maintenance, special notice, equipment, stationery, manage tea-lady’s work, ensure the best office image and condition, office insurance, notarize company documents, schedule meetings and more
    • Daily office expenses spending, recording, coordinating with the finance team and outsource accounting company for the report on a weekly basis as well as support the schedule and banking input for payments
    • Internal/External events preparation and brainstorming for employee engagement programs
    • Vendor contract management, ensure the follow up of contract expiration and renewal
    • Business trip arrangement together with visa/work permit/residence card application
  • HR Support:
    • Employee database and employment documents drafting and managing
    • Attendance tracking and the holiday system managing
    • Social Insurance matter and additional Premium Health Insurance benefits managing
    • Union budget for activities managing, executing and reporting quarterly and annually 
    • Onboarding/Offboarding paperwork processing
    • Coordinate for Training materials, scheduling and preparation
    • Support the recruitment work in case
    • Participate in the procedure, and other mission when launching
    • Act as the key member that HR & AD team can rely on for important mission and evolution
    • Connect colleagues to ensure the best company culture and working atmosphere

The work scope will be evolved based on the working ability, operation needs and learning curve with million of missions waiting for your development.


Must have 

  • Education & Experience:
    • Majored in Business Administration, Legal or Finance
    • Good English communication (writing and speaking)
    • From 1-3 years of experience in the same field
    • Be able to tackle multiple tasks and would like to develop a future career in general management with the completed skillset
  • Show the values that fit the team’s quality;
      • Honesty, loyalty, and integrity
      • Hard work, be extremely careful and details oriented
      • Confidential information protection
      • Has a logical thinking, can-do attitude and proactive problem-solving approach
      • Must be accountable for the result and quality delivered
      • Good memorizing, organizing skills and other interpersonal skills 
      • Ambitious, non-stop effort for learning & improving
      • Genuinely listening to feedback and making efforts to break self-limitation

Nice to have 

  • Experience in using Gmail, GG Drive, Trello, Slack
  • Familiar with Mac OS, Keynote
  • Skills on any design tools

The Package

  • Minimum 24 flexible paid days off and more
  • Employment and insurance benefits above the market
  • Professional career path and frequently objectives, review
  • Multicultural team (14+ nationalities), non-stop parties, sharing, learning
  • Lovely office with modern facilities
  • Working equipment provided
  • Fun and dynamic team with great ambition, always fight for the same goal
  • Say NO to dress code. We don’t judge your performance by the looks
  • Pantry area with snacks, drinks available all the time
  • Other exciting team building activities



This job has expired.