Job Description
JOB DESCRIPTION
- Support CS on customer service activities.
- Support ensuring the customer enquiries and requests are addressed in a timely manner.
- Support handling customer complaints according to the Company procedures and service standard.
- Support coordinating with internal teams and suppliers to ensure the product quality and customers’ requirements are met.
- Assist other team members, provide supports and report to Supervisor/ Team Leader.
REQUIREMENTS
- Final year students or fresher can commit working 40hrs/week
- Good written, verbal and telephone communication skills.
- Good data entry and organizational skills. Detail oriented and good follow-up skills
- Ability to effectively manage many priorities and issues.
- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software
BENEFITS
- Training on job are provided
- Career orientation training
- Professional MNC working environment and very vibrant, friendly mentors and colleagues
- Monthly Allowances : 6,000,000 VND/ month
- Breakfast allowance : 300,000 VND/ month
- Free lunch provided by the company.
- PTI Healthcare insurance package
- Location: Our factory based in Long Hau IZ, Nha Be Area. We will provide you with shuttle bus pick up on daily basis
- Working time: Mon – Fri, 8.00am – 4.15pm
