Job Description
- Efficient & high-quality implementation of customer care at the center. CSOs are responsible for customer care to all internal and external customers.
- Reporting: At all times CSOs should know and be able to report on all aspects of the responsible areas related to sales and customer service efficient and high-quality operations.
- Communication: Communicate well with other CSOs and ECs and staff from other departments in the center including teachers, EFL admin staff, tea ladies, security guards and etc.
- Continuous Improvement: Identify opportunities to develop, improve and add value to Apollo’s Centre Operations in line with the strategic goals of their center (s) and the organization.
- Other duties assigned by the Centre Manager
Job Requirements
- Vietnamese national.
- At least 1 year of experience in sales and customer service
- Basic English communication skills
- Holder of Bachelor’s degree
- Be proactive, interpersonal, and detail-oriented.
- Communication skills, both in English and Vietnamese
- Proven selling and persuasive skills.
- Computer literacy
Job Location
- Hồ Chí Minh
- Hà Nội
- Đà Nẵng
- Bà Rịa – Vũng Tàu
- Bắc Ninh
- Bình Dương
- Vĩnh Phúc
- Thanh Hoá
- Hải Phòng
