Le Pham Hoai Thuong

Create, maintain a comprehensive data dictionary with clear definitions to facilitate data profiling. Consolidate Sales & Store-Inventory Targets based on feedback from 10+ District Managers (DM) and 100+ Representatives. Manage customer classification and territory master data for 4 channels, ensuring data clearance, governance and compliance. Assist in maintaining and optimizing CRM system processes to achieve sales efficiency. Assist in calculating sales contest programs. Provide ad-hoc data and administrative supports for department and the Sales team. Collaborate with internal & external stakeholders to visualize analysis of consumer behavior, track top selling store metrics, enhancing visibility and distribution.

Supported to review, revise, and implement an updated SOP (Standard Operating Procedure) format to enhance the efficiency of financial operations. Assisted in creating automated process for tracking PO documents and vendor debit notes. Utilized data visualization tools to present project efficiency based on Manager's guidelines. Assisted in organizing training on process management and improvement to process teams, cross-functional process units, and other key stakeholders.

Conducted credit relationship analysis of Vietnam's construction, logistics and transportation industry to identify challenges & potential of SMEs. Assisted in signing credit agreements with corporate clients, inquiring change in financial status as part of critical project for Financial Advisory team; assisted in devising debt liquidation plans, accounting for payoff priorities and frequency. Drafted financial reports and spreadsheets using accounting software in general system of MBBank, made summary reports upon Supervisor's guideline.

Designed and developed graphic design projects for print, digital or other media. Coordinated with PR team, identifying audiences to target and develop communications plans; optimizing content distribution to increase consumer engagement by ~20%. Conducted team-building exercises to facilitate community socialization, and positive group dynamics among 40+ students; organized over 10 community-building events with 50+ volunteers.